Messaging Members

If you have been assigned the Member Officer role, you can send emails directly to any user within Bilby.

When composing an email, you may specify a Reply-To address, which is particularly useful for directing responses to a shared inbox. If no Reply-To address is provided, replies will default to the email address registered in your Bilby account.

How to Send an Email to a User

1. Navigate to the Administration section
2. Select “Users” from the Menu
3. Choose an account from the Content
4. Select “Message User” from the Menu
5. Enter the Reply-To address (optional)
6. Add a Subject and write your Message, then click Send

Once an email has been sent, a record of the message will appear in the user’s Notes section for reference.