Payments
When you make a payment through Bilby, you can see a record of it in the payments section.
View payments
When in your Account, use the sidebar to select the Payments section. This will give you a list of payments processed on your account.
Account credit
If you are unable to turn up to an activity that you have paid for, the first thing to do is notify your partner. you can do this using either your booking, and send a message, or reach out using the help and support.
In some cases, partners may provide credit for a booking you were unable to attend. This credit can be used in future bookings.
To check if you have credit on your account, visit the payments section on your account and if you have applicable credit, you will see it at the top of the page.
